:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--font-ui:"Segoe UI Variable Text", "Segoe UI", system-ui, -apple-system, "Helvetica Neue", sans-serif;--font-display:"Sitka Text", Sitka, Constantia, "Iowan Old Style", "Palatino Linotype", Palatino, Georgia, serif;--font-code:"Cascadia Code", "SFMono-Regular", Consolas, monospace;--type-1:.75rem;--type-2:.8125rem;--type-3:.9375rem;--type-4:1.125rem;--type-5:1.5rem;--type-6:1.875rem;--space-1:.25rem;--space-2:.5rem;--space-3:.75rem;--space-4:1rem;--space-5:1.5rem;--space-6:2rem;--space-7:2.5rem;--radius-sm:.5rem;--radius-md:.75rem;--radius-lg:1rem;--radius-xl:1.25rem;--radius-pill:999px;--bg:#f6f4ee;--bg-2:#f1efe6;--bg-workspace:#f8f7f2;--surface:#fffefa;--surface-glass:#fffef9e0;--surface-2:#fcfcf8;--surface-3:#f6f7f1;--surface-inset:#f3f7ef;--surface-note:#f8f8f2;--welcome-glow:#fbecd0;--welcome-glow-mid:#f7f4ed;--border:color-mix(in srgb, var(--text-faint) 34%, var(--surface));--border-strong:color-mix(in srgb, var(--text-faint) 46%, var(--surface));--border-soft:color-mix(in srgb, var(--text-faint) 20%, var(--surface));--border-input:#d9ddd5;--field-bg:var(--surface-inset);--field-border:var(--border-input);--field-border-hover:color-mix(in srgb, var(--text-2) 25%, var(--field-border));--field-ring:0 0 0 3px color-mix(in srgb, var(--gold) 34%, transparent);--field-ring-danger:0 0 0 3px color-mix(in srgb, var(--danger) 26%, transparent);--text-heading:#273329;--text:#334136;--text-2:#536154;--text-muted:#758075;--text-faint:#8b9588;--eyebrow:#728071;--accent:#2e4735;--accent-hover:#38543f;--accent-active:#263e2d;--accent-2:#34513c;--accent-2-hover:#42684b;--accent-link:#3e6047;--on-accent:#fffdf6;--tint:#eef4ea;--tint-hover:#f5f9f3;--chip-bg:#edf4e9;--chip-icon:#55785e;--ok-text:#4f7757;--ok-bg:#eaf3e9;--gold:#eabf52;--gold-mark-text:#28352a;--gold-soft-bg:#fdedc2;--gold-text:#846827;--gold-text-soft:#947d41;--gold-tint-bg:#fffaf0;--gold-border:#ecd497;--warn-text:#a5663e;--warn-bg:#fff0da;--danger:#a63f35;--danger-strong:#bd473e;--danger-bg:#fffaf8;--danger-tint:#ffe6e0;--on-danger:#fffdf6;--ring-track:#e8eee5;--ring-fill:#c5ddbe;--spinner-track:#e6ebdf;--dash-border:#acc6aa;--edge-top:#ffffffe6;--shadow-raise:inset 0 1px 0 var(--edge-top), 0 1px 2px #2d372d0f, 0 8px 24px #2d372d12;--control-hover:#00000009;--control-active-bg:linear-gradient(#0000000e, #00000008);--control-active-edge:inset 0 1px 0 #fffc;--control-active-lift:0 1px 3px #2d372d1f;--focus-ring:var(--gold);--edge-highlight:#ffffffb3;--scrollbar-thumb:#5a695a52;--scrollbar-thumb-hover:#5a695a8c;--backdrop:#1e282061;--shadow-panel:0 1px 3px #2d372d0d, 0 6px 16px #2d372d0d, 0 22px 46px #2d372d12, inset 0 1px 0 #ffffffb3;--shadow-card:0 24px 60px #3c453414;--shadow-raised:0 1px 2px #2d372d0d, 0 8px 24px #2d372d0f;--shadow-lift:0 2px 4px #2d372d0d, 0 18px 44px #2d372d1c;--shadow-btn:0 1px 2px #00000014, 0 2px 6px #2d372d1a;--shadow-header:0 1px 0 color-mix(in srgb, var(--border) 70%, transparent), 0 12px 30px #2d372d12;--shadow-toast:0 14px 34px #2030252b;--shadow-pop:0 12px 28px #27352a21;--shadow-modal:0 25px 70px #1a221b33;--ease-out:cubic-bezier(.22, 1, .36, 1);--ease-inout:cubic-bezier(.4, 0, .2, 1);--t-fast:.16s;--t-mid:.28s;--t-slow:.7s;font-family:var(--font-ui);color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--bg:#16150e;--bg-2:#12110b;--bg-workspace:#1a1910;--surface:#201e15;--surface-glass:#201e15e6;--surface-2:#1e1c14;--surface-3:#1b1912;--surface-inset:#191710;--surface-note:#232014;--welcome-glow:#2f2a19;--welcome-glow-mid:#201d12;--border:color-mix(in srgb, var(--text-faint) 34%, var(--surface));--border-strong:color-mix(in srgb, var(--text-faint) 46%, var(--surface));--border-soft:color-mix(in srgb, var(--text-faint) 20%, var(--surface));--border-input:#3b3729;--text-heading:#e9efe1;--text:#d2dac8;--text-2:#b0baa6;--text-muted:#8a9683;--text-faint:#6f7d69;--eyebrow:#8a9683;--accent:#3d6a4b;--accent-hover:#487a58;--accent-active:#34603f;--accent-2:#3d6a4b;--accent-2-hover:#4a8159;--accent-link:#83bd90;--on-accent:#f1f7ec;--tint:#232a23;--tint-hover:#283026;--chip-bg:#232c22;--chip-icon:#86b791;--ok-text:#9cc9a4;--ok-bg:#253327;--gold:#e6bf58;--gold-mark-text:#21301f;--gold-soft-bg:#38311d;--gold-text:#e6c67f;--gold-text-soft:#b89a5a;--gold-tint-bg:#2a2615;--gold-border:#574a29;--warn-text:#d9a066;--warn-bg:#362b1a;--danger:#e59084;--danger-strong:#c25a4f;--danger-bg:#241917;--danger-tint:#3a221d;--on-danger:#241917;--ring-track:#2c3527;--ring-fill:#5c8c66;--spinner-track:#2a3227;--dash-border:#4a5c46;--edge-top:#ffffff0f;--shadow-raise:inset 0 1px 0 var(--edge-top), 0 1px 2px #00000059, 0 10px 28px #0006;--control-hover:#ffffff0b;--control-active-bg:linear-gradient(#ffffff1f, #ffffff12);--control-active-edge:inset 0 1px 0 #ffffff17;--control-active-lift:0 1px 3px #00000040;--edge-highlight:#ffffff0d;--scrollbar-thumb:#c8d6c42e;--scrollbar-thumb-hover:#c8d6c457;--backdrop:#0009;--shadow-panel:0 1px 3px #0000004d, 0 8px 22px #00000057, 0 26px 52px #0000004d, inset 0 1px 0 #ffffff0d;--shadow-card:0 24px 60px #00000073;--shadow-raised:0 1px 2px #0000004d, 0 10px 28px #00000052;--shadow-lift:0 2px 6px #00000057, 0 22px 50px #0000006b;--shadow-btn:0 1px 2px #0000004d, 0 3px 8px #00000047;--shadow-header:0 1px 0 color-mix(in srgb, var(--border) 80%, transparent), 0 14px 34px #00000057;--shadow-toast:0 14px 34px #00000080;--shadow-pop:0 12px 28px #00000080;--shadow-modal:0 25px 70px #0000008c}}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--bg:#16150e;--bg-2:#12110b;--bg-workspace:#1a1910;--surface:#201e15;--surface-glass:#201e15e6;--surface-2:#1e1c14;--surface-3:#1b1912;--surface-inset:#191710;--surface-note:#232014;--welcome-glow:#2f2a19;--welcome-glow-mid:#201d12;--border:color-mix(in srgb, var(--text-faint) 34%, var(--surface));--border-strong:color-mix(in srgb, var(--text-faint) 46%, var(--surface));--border-soft:color-mix(in srgb, var(--text-faint) 20%, var(--surface));--border-input:#3b3729;--text-heading:#e9efe1;--text:#d2dac8;--text-2:#b0baa6;--text-muted:#8a9683;--text-faint:#6f7d69;--eyebrow:#8a9683;--accent:#3d6a4b;--accent-hover:#487a58;--accent-active:#34603f;--accent-2:#3d6a4b;--accent-2-hover:#4a8159;--accent-link:#83bd90;--on-accent:#f1f7ec;--tint:#232a23;--tint-hover:#283026;--chip-bg:#232c22;--chip-icon:#86b791;--ok-text:#9cc9a4;--ok-bg:#253327;--gold:#e6bf58;--gold-mark-text:#21301f;--gold-soft-bg:#38311d;--gold-text:#e6c67f;--gold-text-soft:#b89a5a;--gold-tint-bg:#2a2615;--gold-border:#574a29;--warn-text:#d9a066;--warn-bg:#362b1a;--danger:#e59084;--danger-strong:#c25a4f;--danger-bg:#241917;--danger-tint:#3a221d;--on-danger:#241917;--ring-track:#2c3527;--ring-fill:#5c8c66;--score-ring:#2f4030;--spinner-track:#2a3227;--dash-border:#4a5c46;--edge-highlight:#ffffff0d;--scrollbar-thumb:#c8d6c42e;--scrollbar-thumb-hover:#c8d6c457;--backdrop:#0009;--shadow-panel:0 1px 3px #0000004d, 0 8px 22px #00000057, 0 26px 52px #0000004d, inset 0 1px 0 #ffffff0d;--shadow-card:0 24px 60px #00000073;--shadow-raised:0 1px 2px #0000004d, 0 10px 28px #00000052;--shadow-lift:0 2px 6px #00000057, 0 22px 50px #0000006b;--shadow-btn:0 1px 2px #0000004d, 0 3px 8px #00000047;--shadow-header:0 1px 0 color-mix(in srgb, var(--border) 80%, transparent), 0 14px 34px #00000057;--shadow-toast:0 14px 34px #00000080;--shadow-pop:0 12px 28px #00000080;--shadow-modal:0 25px 70px #0000008c}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}:root{--admin-nav-bg:#152419;--admin-nav-text:#eef5ee;--admin-nav-muted:#aebdaf;--admin-nav-border:#2b3d2f;--admin-nav-hover:#213a29;--admin-nav-active:#365640}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--admin-nav-bg:#10160f;--admin-nav-border:#262d22}}*{box-sizing:border-box}body{background:var(--bg);min-width:320px;min-height:100vh;color:var(--text);font-family:var(--font-ui);margin:0}button,input,select,textarea{font:inherit}:focus-visible{outline:2px solid var(--gold);outline-offset:3px;border-radius:4px}input:hover:not(:focus),textarea:hover:not(:focus),select:hover:not(:focus){border-color:var(--field-border-hover)}input:focus,input:focus-visible,textarea:focus,select:focus{box-shadow:var(--field-ring);outline:none}button:disabled{cursor:not-allowed;opacity:.5}h1,h2,h3{font-family:var(--font-display);color:var(--text-heading);letter-spacing:-.01em;overflow-wrap:break-word;font-weight:500}h1,h2,h3,p{margin-top:0}button,.button-link{border-radius:var(--radius-md);min-height:40px;color:var(--accent-link);background:var(--tint);font-family:var(--font-ui);cursor:pointer;border:0;justify-content:center;align-items:center;gap:8px;padding:0 16px;font-size:13px;font-weight:600;text-decoration:none;transition:background-color .16s,color .16s,transform .1s;display:inline-flex}button:hover:not(:disabled),.button-link:hover{background:var(--tint-hover)}button:active:not(:disabled){transform:scale(.97)}.primary{color:var(--on-accent);background:var(--accent);box-shadow:var(--shadow-btn)}.primary:hover:not(:disabled){background:var(--accent-hover)}.primary:active:not(:disabled){background:var(--accent-active)}.danger{color:var(--danger);background:0 0}.danger:hover:not(:disabled){background:var(--danger-tint)}.center,.auth-shell{place-items:center;min-height:100vh;padding:32px;display:grid}.spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:28px;height:28px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.auth-panel{border-radius:var(--radius-lg);background:var(--surface);width:min(450px,100%);box-shadow:var(--shadow-raised);padding:38px}.brand{align-items:center;gap:9px;display:flex}.brand img{width:34px;height:34px}.brand span{font-family:var(--font-display);color:var(--text-heading);letter-spacing:-.01em;font-size:22px;font-weight:500}.brand small{border-left:1px solid var(--text-faint);color:var(--text-muted);padding-left:9px;font-size:11px}.auth-panel h1{margin:40px 0 10px;font-size:32px}.auth-panel>p{color:var(--text-muted);font-size:14px;line-height:1.6}label{color:var(--text-heading);gap:8px;margin:18px 0 0;font-size:12px;font-weight:700;display:grid}input,select,textarea{border:1px solid var(--border-input);border-radius:var(--radius-sm);background:var(--surface-inset);width:100%;min-height:44px;color:var(--text);padding:9px 12px}input:focus,select:focus,textarea:focus{box-shadow:var(--field-ring);outline:none}textarea{resize:vertical;min-height:84px}input:disabled,textarea:disabled,select:disabled{background:var(--surface-inset);color:var(--text-muted)}.auth-panel .primary{width:100%;margin-top:24px}details{color:var(--text-muted);margin-top:14px;font-size:12px}details summary{cursor:pointer}.wrap{overflow-wrap:anywhere;margin-top:8px;display:block}.message{border-left:3px solid;border-radius:0;margin:0 0 20px;padding:4px 0 4px 12px;font-size:13px}.message.error{border-color:var(--danger);color:var(--danger)}.message.success{border-color:var(--accent-link);color:var(--accent-link)}.app-shell{grid-template-columns:235px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:var(--admin-nav-bg);height:100vh;color:var(--admin-nav-text);flex-direction:column;padding:24px 17px;display:flex;position:sticky;top:0}.sidebar .brand{padding:0 8px 26px}.sidebar .brand span{color:var(--admin-nav-text)}.sidebar .brand small{color:var(--admin-nav-muted);border-color:var(--admin-nav-border)}.sidebar nav{gap:4px;display:grid}.sidebar nav button{border-radius:var(--radius-sm);width:100%;color:var(--admin-nav-muted);background:0 0;justify-content:flex-start;font-weight:600}.sidebar nav button:hover:not(:disabled){background:var(--admin-nav-hover);color:var(--admin-nav-text)}.sidebar nav button.active{background:var(--admin-nav-active);color:var(--admin-nav-text)}.admin-self{border-top:1px solid var(--admin-nav-border);margin-top:auto;padding:18px 8px 0}.admin-self strong,.admin-self span{text-overflow:ellipsis;display:block;overflow:hidden}.admin-self strong{font-size:12px}.admin-self span{color:var(--admin-nav-muted);text-transform:capitalize;margin-top:4px;font-size:11px}.admin-self button{min-height:28px;color:var(--admin-nav-muted);background:0 0;margin-top:13px;padding:0;font-size:12px}.admin-self button:hover:not(:disabled){color:var(--admin-nav-text);background:0 0}.content{min-width:0;padding:32px clamp(22px,4vw,58px) 70px}.page-head{margin-bottom:28px}.page-head h1{margin:0;font-size:34px}.metric-grid{grid-template-columns:repeat(3,minmax(140px,1fr));gap:14px;display:grid}.metric-grid article,.panel,.table-panel,.detail{border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-raised);border:0}.metric-grid article{padding:21px}.metric-grid span{color:var(--text-muted);font-size:12px;display:block}.metric-grid strong{font-family:var(--font-display);color:var(--text-heading);letter-spacing:-.02em;margin-top:12px;font-size:34px;font-weight:500;display:block}.panel{margin-top:18px;padding:24px}.panel h2{margin-bottom:7px;font-size:24px}.panel>p{color:var(--text-muted);font-size:14px;line-height:1.6}.toolbar{align-items:center;gap:10px;margin-bottom:14px;display:flex}.toolbar .search{max-width:340px}.toolbar>span{color:var(--text-muted);margin-left:auto;font-size:12px}.toolbar .page-button{min-height:30px;padding:0 12px;font-size:12px}.split-view{grid-template-columns:minmax(0,1fr) 360px;align-items:start;gap:16px;display:grid}.table-panel{overflow:hidden}table{border-collapse:collapse;width:100%;font-size:12px}th{background:var(--surface-inset);color:var(--text-muted);text-align:left;padding:12px 15px;font-weight:700}td{border-top:1px solid var(--border);padding:13px 15px}tbody tr{cursor:pointer;transition:background-color .16s}tbody tr:hover{background:var(--tint)}td strong{color:var(--text-heading)}td strong,td small{display:block}td small{color:var(--text-muted);margin-top:3px}.detail{padding:20px;position:sticky;top:20px}.detail-head,.section-head{justify-content:space-between;align-items:flex-start;gap:15px;display:flex}.detail-head h2{overflow-wrap:anywhere;font-size:20px}.detail-head button{border-radius:50%;width:30px;min-height:30px;padding:0}dl{margin:0 0 18px}dl div{border-bottom:1px solid var(--border);justify-content:space-between;gap:15px;padding:8px 0;font-size:12px;display:flex}dt{color:var(--text-muted)}dd{color:var(--text-heading);text-align:right;margin:0}.action-grid{grid-template-columns:1fr 1fr;gap:8px;margin-bottom:24px;display:grid}.action-grid .assign-select{grid-column:1/-1}.owner-release-action{border-radius:var(--radius-sm);background:var(--tint);gap:7px;margin:0 0 24px;padding:13px;display:grid}.owner-release-action small{color:var(--text-muted);font-size:11px;line-height:1.45}.detail h3{font-family:var(--font-ui);color:var(--text-heading);margin:20px 0 8px;font-size:13px;font-weight:650}.compact-row,.setting-row{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:16px;padding:13px 0;display:flex}.compact-row strong,.compact-row small,.setting-row strong,.setting-row small{display:block}.compact-row strong,.setting-row strong{color:var(--text-heading);font-size:13px}.compact-row small,.setting-row small{color:var(--text-muted);margin-top:3px;font-size:11px}.compact-row button{min-height:30px;font-size:11px}.setting-row select{width:auto;min-width:140px;margin-left:auto}.setting-row>span,.empty{color:var(--text-muted);font-size:12px}.form-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.form-card{margin-top:0}.two{grid-template-columns:1fr 1fr;gap:12px;display:grid}.check{align-items:center;gap:8px;display:flex}.check input{width:18px;min-height:18px;accent-color:var(--accent)}.check-group{align-content:end;gap:8px;display:grid}.form-card .primary,.release-edit .primary{margin-top:18px}.release-edit+.release-edit{border-top:1px solid var(--border);margin-top:28px;padding-top:28px}.audit-filters{margin-top:0}.audit-filters>div:first-child{grid-template-columns:repeat(4,minmax(130px,1fr));gap:12px;display:grid}.audit-filters label{margin-top:0}.audit-filters .toolbar{margin:16px 0 0}.mono,code,pre{font-family:Cascadia Code,ui-monospace,SFMono-Regular,Consolas,monospace}td code{background:var(--tint);color:var(--accent-link);border-radius:5px;padding:2px 6px;font-size:.95em}pre{border-radius:var(--radius-sm);background:var(--admin-nav-bg);color:#d6e3d8;max-height:420px;padding:16px;font-size:11px;line-height:1.5;overflow:auto}.badge{border-radius:var(--radius-pill);text-transform:capitalize;white-space:nowrap;align-items:center;padding:3px 9px;font-size:11px;font-weight:700;display:inline-flex}.badge[data-status=open]{color:var(--accent-link);background:var(--tint)}.badge[data-status=in_progress]{color:var(--gold-text);background:var(--gold-soft-bg)}.badge[data-status=waiting]{color:var(--text-muted);background:var(--surface-inset)}.badge[data-status=closed]{color:var(--text-faint);background:var(--surface-inset)}.badge[data-priority=urgent]{color:var(--on-danger);background:var(--danger)}.badge[data-priority=high]{color:var(--danger);background:var(--danger-tint)}.badge[data-priority=normal]{color:var(--text-muted);background:var(--surface-inset)}.badge[data-priority=low]{color:var(--text-faint);background:var(--surface-inset)}.badge-neutral{color:var(--accent-link);background:var(--tint)}.overdue{color:var(--danger);font-weight:700}tr.active{background:var(--tint)}.support-split.has-detail{grid-template-columns:minmax(0,1fr) clamp(420px,34vw,620px)}.support-detail{flex-direction:column;max-height:calc(100vh - 40px);display:flex;overflow-y:auto}.thread{flex-direction:column;gap:14px;max-height:min(48vh,520px);padding-right:2px;display:flex;overflow-y:auto}.message{border-radius:var(--radius-md);background:var(--surface-inset);border:0;max-width:88%;margin:0;padding:12px 15px}.message[data-role=staff]{background:var(--tint);border-left:3px solid var(--accent-link);align-self:flex-end}.message[data-role=user]{align-self:flex-start}.message.note{background:var(--gold-soft-bg);border-left:3px solid var(--gold);max-width:100%}.message p{white-space:pre-wrap;overflow-wrap:break-word;margin:6px 0 0;font-size:13.5px;line-height:1.6}.message-meta{justify-content:space-between;gap:12px;display:flex}.message-meta strong{color:var(--text-heading);font-size:12px}.message-meta small{color:var(--text-muted);font-size:11px}.reply-composer{margin-top:18px}.reply-composer textarea{min-height:100px}.reply-actions{align-items:center;gap:14px;margin-top:10px;display:flex}.reply-actions .check{margin-right:auto}@media (width<=1050px){.split-view,.support-split.has-detail{grid-template-columns:1fr}.detail,.support-detail{max-height:none;position:static}.form-grid,.audit-filters>div:first-child{grid-template-columns:1fr 1fr}}@media (width<=760px){.app-shell{grid-template-columns:1fr}.sidebar{height:auto;position:static}.sidebar nav{grid-template-columns:repeat(2,1fr)}.admin-self{margin-top:20px}.metric-grid,.form-grid{grid-template-columns:1fr 1fr}.page-head{align-items:flex-start}.table-panel{overflow-x:auto}}@media (width<=500px){.content{padding-inline:14px}.metric-grid,.form-grid,.two,.audit-filters>div:first-child{grid-template-columns:1fr}.toolbar{flex-direction:column;align-items:stretch}.toolbar>*{width:100%}.toolbar>span{margin-left:0}}@media (prefers-reduced-motion:reduce){button:active:not(:disabled){transform:none}}